Holiday Inn Express Arras, an IHG Hotel

We had never stayed in this group of hotels before and upon arriving were greeted by friendly and helpful reception staff. The lifts are beside reception and entered onto the 2nd floor room. The bedroom was very spacious with a walk in shower and toilet separate. Lovely fluffy towels and plenty of shower, wash and hair products. Tea and coffee products with mugs and kettle provided. The beds were very comfortable. One floor down from reception was the breakfast room with very polite and helpful staff each morning. The breakfast was hot and cold options which you served yourself and was plentiful. In the bar area they serve ready made dishes should you require a hot snack - we enjoyed these and used this service on 3 evenings. The hotel is across the road from the train station and a ten minute walk into town.

the hotel was in a great place for exploring the city we had eaten out the first night and after a long morning of visiting some ww1 museums outside the town we stayed in the bar our grandson had great fun n the games machine and playing foozball all free he ate pizza and we ate two different jar meals it was nice to relax in the bar area had a fridge and kettle in room loved the place will be back breakfast was nice

Fantastic Staff - Couldn't be more helpful. Big clean family room. The bar Pizza was really good. A very good choice of craft beer and lager. We had to check out before breakfast and the staff sorted a take away bag for us. Also it is in the centre of Arras if you decide to eat out. Free parking at rear if your there after 5pm and leave before 8am This is written taking into consideration it is not a 5* hotel. Great value and we would definitely use again.

The hotel was in a very good location in walking distance to the old town and cathedral square where there were plenty of restaurants and bars . Breakfast was good with plenty of hot or cold choices. Our room had everything we needed and was spotlessly clean. The staff were friendly and very helpful and supplied us with a useful map of the town.

Staff welcoming and helpful during checkin/checkout. Room very comfortable - right temperature and no annoying aircon fan, bathroom looked new - all very clean. Good facilities in room for charging phones and computers (USB and USB C available near the bed). Breakfast is fabulous - so much choice and all delicious.