Holiday Inn Express Arras, an IHG Hotel

Nice hotel in a good location. The staff are great and super helpful. As someone else has already said definitely the best ever scrambled egg at a buffet breakfast.

The staff were very kind, the rooms were clean, the beds excellent - we all slept very well - and the breakfast was tasty (a hundred times better than HIEX in the UK), the location was perfect - near to the station but very quiet. Ten minute walk to Carrière Wellington in one direction and town centre in the other, easy to get in and out with the car. The rooms were perhaps a little on the dark side, the WiFi was temperamental and there was no milk to go with the coffee (instant), but it would be churlish to moan at such an excellent price (we stayed during the first week of April, just before the French state schools in the area broke up and the week before UK state schools, so hardly any tourists, in the hotel or in the town itself). Would happily stay again.

We had never stayed in this group of hotels before and upon arriving were greeted by friendly and helpful reception staff. The lifts are beside reception and entered onto the 2nd floor room. The bedroom was very spacious with a walk in shower and toilet separate. Lovely fluffy towels and plenty of shower, wash and hair products. Tea and coffee products with mugs and kettle provided. The beds were very comfortable. One floor down from reception was the breakfast room with very polite and helpful staff each morning. The breakfast was hot and cold options which you served yourself and was plentiful. In the bar area they serve ready made dishes should you require a hot snack - we enjoyed these and used this service on 3 evenings. The hotel is across the road from the train station and a ten minute walk into town.

the hotel was in a great place for exploring the city we had eaten out the first night and after a long morning of visiting some ww1 museums outside the town we stayed in the bar our grandson had great fun n the games machine and playing foozball all free he ate pizza and we ate two different jar meals it was nice to relax in the bar area had a fridge and kettle in room loved the place will be back breakfast was nice

Fantastic Staff - Couldn't be more helpful. Big clean family room. The bar Pizza was really good. A very good choice of craft beer and lager. We had to check out before breakfast and the staff sorted a take away bag for us. Also it is in the centre of Arras if you decide to eat out. Free parking at rear if your there after 5pm and leave before 8am This is written taking into consideration it is not a 5* hotel. Great value and we would definitely use again.